In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 02, 2025 - 14:00 MDT
Scheduled - If your account uses the Static IP feature or if you have NetCloud IPs or Fully Qualified Domain Names (FQDNs) in your allow list, you must update by October 31 to include newly added IP addresses and FQDNs for NetCloud services.
Updating your static IP address list with the new IP addresses will help avoid connectivity issues to NCM. The Static IP feature is used when your network firewall rules restrict traffic to/from dynamically resolved IP addresses via FQDNs.
Welcome to the Ericsson NetCloud cloud services status page for the Americas region and us0 instance. Ericsson operates NetCloud Manager cloud services in three different geographic regions (Americas, Asia Pacific, and Europe). To learn more about the different geographic regions and determine which region your NetCloud account is located, please review https://docs.cradlepoint.com/r/NetCloud-Regions/Overview
Please Note: Cloud services' status, related incidents, and subscribed status notifications are unique for each region. We recommend clicking the "Subscribe to Updates" button for each regional instances you wish to receive automatic email notifications local to that region.