Ericsson NetCloud - Americas us0

All Systems Operational

About This Site

Welcome to the Ericsson NetCloud cloud services status page for the Americas region and us0 instance. Ericsson operates NetCloud Manager cloud services in three different geographic regions (Americas, Asia Pacific, and Europe). To learn more about the different geographic regions and determine which region your NetCloud account is located, please review https://docs.cradlepoint.com/r/NetCloud-Regions/Overview

Additional regional status pages:
- NetCloud Americas us8 Region -- https://us8-cradlepoint.statuspage.io/
- NetCloud Europe eu4 Region -- https://eu4-cradlepoint.statuspage.io/
- NetCloud APAC au5 Region -- https://au5-cradlepoint.statuspage.io/

Please Note: Cloud services' status, related incidents, and subscribed status notifications are unique for each region. We recommend clicking the "Subscribe to Updates" button for each regional instances you wish to receive automatic email notifications local to that region.

Uptime over the past 90 days. View historical uptime.
NetCloud Manager Cloud Services - Americas us0 Operational
Account Login / User Interface / API Operational
Endpoint Management Operational
Visibility, Analytics, and Insights Operational
Subscription Management Operational
Policy Management Operational
Zero Trust Portal and Authentication Operational
NetCloud Manager Cloud Services Static IP Operational
NetCloud SASE POPs - Americas Operational
90 days ago
100.0 % uptime
Today
Ashburn POP Operational
90 days ago
100.0 % uptime
Today
Montreal POP Operational
90 days ago
100.0 % uptime
Today
Phoenix POP Operational
90 days ago
100.0 % uptime
Today
Websites and Portals Operational
Documentation Portal (docs.cradlepoint.com) Operational
Customer Connect (customer.cradlepoint.com) Operational
Website (www.cradlepoint.com) Operational
University (www.cradlepointuniversity.com) Operational
Cascade Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 18, 2025

No incidents reported today.

Dec 17, 2025
Netcloud SASE - NCS 7.25.101 FR2 patch deployment
Completed - The scheduled maintenance has been completed.
Dec 17, 17:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 14:30 MST
Scheduled - We will be performing a scheduled maintenance window to apply the 7.25.101 release patch, which addresses critical issues related to the Privileged Remote Access feature.

During this time, networks will be restarted, and downtime of up to 5 minutes is expected.
Dec 15, 14:34 MST
Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025
Netcloud SASE - Rel-25.11 Deployment
Completed - The scheduled maintenance has been completed.
Dec 8, 01:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 22:00 MST
Scheduled - We will be undergoing scheduled maintenance during this time.

Services impacted: NetCloud SASE network creation.
Dec 7, 21:00 MST
Dec 7, 2025
Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

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