Oct 8, 19:08 MDT
This incident has been fully resolved.
Oct 8, 12:36 MDT
We are continuing to monitor for any clients that may still have some issues connecting.
Oct 8, 09:58 MDT
We are also aware that some customers may see a load error on their NCM perimeter page that we are addressing.
Oct 8, 08:07 MDT
The system recovered but we are seeing some issues with laptop clients not connecting that we are addressing.
Oct 8, 06:43 MDT
We have addressed the issue and are monitoring.
Oct 7, 22:29 MDT
The team is working on resolving things but it is taking time to address. We sincerely apologize for the inconvenience and issues.
Oct 7, 17:36 MDT
We identified and fixed an issue but there is still another problem the team is investigating.
Oct 7, 14:40 MDT
We are continuing to work on a fix to address this issue.
Oct 7, 12:44 MDT
We understand the issue and are working to resolve it. We apologize for the inconvenience.
Oct 7, 10:36 MDT
We are currently having an issue with accessing the NetCloud Perimeter management plane and some clients are experiencing an issue connecting. We apologize for this inconvenience.
Oct 7, 09:51 MDT