Ericsson NetCloud - Americas us0
All Systems Operational

About This Site

Welcome to the Ericsson NetCloud cloud services status page for the Americas region and us0 instance. Ericsson operates NetCloud Manager cloud services in three different geographic regions (Americas, Asia Pacific, and Europe). To learn more about the different geographic regions and determine which region your NetCloud account is located, please review https://docs.cradlepoint.com/r/NetCloud-Regions/Overview

Additional regional status pages:
- NetCloud Americas us8 Region -- https://us8-cradlepoint.statuspage.io/
- NetCloud Europe eu4 Region -- https://eu4-cradlepoint.statuspage.io/
- NetCloud APAC au5 Region -- https://au5-cradlepoint.statuspage.io/

Please Note: Cloud services' status, related incidents, and subscribed status notifications are unique for each region. We recommend clicking the "Subscribe to Updates" button for each regional instances you wish to receive automatic email notifications local to that region.

Uptime over the past 90 days. View historical uptime.
NetCloud Manager Cloud Services - Americas us0 Operational
Account Login / User Interface / API Operational
Endpoint Management Operational
Visibility, Analytics, and Insights Operational
Subscription Management Operational
Policy Management Operational
Zero Trust Portal and Authentication Operational
NetCloud Manager Cloud Services Static IP Operational
NetCloud SASE POPs - Americas Operational
90 days ago
100.0 % uptime
Today
Ashburn POP Operational
90 days ago
100.0 % uptime
Today
Brazil POP Operational
90 days ago
100.0 % uptime
Today
Canada POP Operational
90 days ago
100.0 % uptime
Today
Canada 2 POP Operational
90 days ago
100.0 % uptime
Today
Chicago POP Operational
90 days ago
100.0 % uptime
Today
Mexico POP Operational
90 days ago
100.0 % uptime
Today
Ohio POP Operational
90 days ago
100.0 % uptime
Today
Phoenix POP Operational
90 days ago
100.0 % uptime
Today
San Jose POP Operational
90 days ago
100.0 % uptime
Today
Websites and Portals Operational
Documentation Portal (docs.cradlepoint.com) Operational
Customer Connect (customer.cradlepoint.com) Operational
Website (www.cradlepoint.com) Operational
University (www.cradlepointuniversity.com) Operational
Cascade Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 25, 2025

No incidents reported today.

Jan 24, 2025

No incidents reported.

Jan 23, 2025

No incidents reported.

Jan 22, 2025

No incidents reported.

Jan 21, 2025
NetCloud Manager Performance Degradation
Resolved - This incident is resolved. We apologize for any inconvenience
Jan 21, 18:39 MST
Update - We are continuing to monitor for any further issues.
Jan 21, 15:44 MST
Update - We are continuing to closely monitor until all services fully recover.
Jan 21, 14:35 MST
Update - We have confirmed most services have recovered and are continuing to closely monitor until all services are fully operational.
Jan 21, 13:57 MST
Monitoring - A fix has been applied and we are closely monitoring while the services are recovering.
Jan 21, 13:15 MST
Update - We continue to actively work on a fix for this issue to restore services as soon as possible.
Jan 21, 12:53 MST
Update - We have identified a fix for this issue and the engineering team is working to apply this update and restore service as soon as possible.
Jan 21, 12:15 MST
Identified - The issue has been identified and we are working to address and restore service as soon as possible.
Jan 21, 11:49 MST
Investigating - NetCloud Manager is currently unavailable. We sincerely apologize for this inconvenience. Our engineering team is actively looking into the issue.
Jan 21, 11:32 MST
Jan 20, 2025
Netcloud SASE - NCS 7.24.121 FR2 Deployment
Completed - The scheduled maintenance has been completed.
Jan 20, 14:36 MST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 20, 14:36 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 13:30 MST
Scheduled - We will be undergoing scheduled maintenance during this time.

Services impacted: Network will be restarted during this window and expect down time up to 5 minutes.
Jan 14, 10:10 MST
Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage