Ericsson NetCloud - Americas us0

All Systems Operational

About This Site

Welcome to the Ericsson NetCloud cloud services status page for the Americas region and us0 instance. Ericsson operates NetCloud Manager cloud services in three different geographic regions (Americas, Asia Pacific, and Europe). To learn more about the different geographic regions and determine which region your NetCloud account is located, please review https://docs.cradlepoint.com/r/NetCloud-Regions/Overview

Additional regional status pages:
- NetCloud Americas us8 Region -- https://us8-cradlepoint.statuspage.io/
- NetCloud Europe eu4 Region -- https://eu4-cradlepoint.statuspage.io/
- NetCloud APAC au5 Region -- https://au5-cradlepoint.statuspage.io/

Please Note: Cloud services' status, related incidents, and subscribed status notifications are unique for each region. We recommend clicking the "Subscribe to Updates" button for each regional instances you wish to receive automatic email notifications local to that region.

Uptime over the past 90 days. View historical uptime.
NetCloud Manager Cloud Services - Americas us0 Operational
Account Login / User Interface / API Operational
Endpoint Management Operational
Visibility, Analytics, and Insights Operational
Subscription Management Operational
Policy Management Operational
Zero Trust Portal and Authentication Operational
NetCloud Manager Cloud Services Static IP Operational
NetCloud SASE POPs - Americas Operational
90 days ago
100.0 % uptime
Today
Ashburn POP Operational
90 days ago
100.0 % uptime
Today
Brazil POP Operational
90 days ago
100.0 % uptime
Today
Canada POP Operational
90 days ago
100.0 % uptime
Today
Canada 2 POP Operational
90 days ago
100.0 % uptime
Today
Chicago POP Operational
90 days ago
100.0 % uptime
Today
Mexico POP Operational
90 days ago
100.0 % uptime
Today
Ohio POP Operational
90 days ago
100.0 % uptime
Today
Phoenix POP Operational
90 days ago
100.0 % uptime
Today
San Jose POP Operational
90 days ago
100.0 % uptime
Today
Websites and Portals Operational
Documentation Portal (docs.cradlepoint.com) Operational
Customer Connect (customer.cradlepoint.com) Operational
Website (www.cradlepoint.com) Operational
University (www.cradlepointuniversity.com) Operational
Cascade Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 23, 2025

No incidents reported today.

May 22, 2025
NCS Phoenix Data POP - Preventive Security Patching
Completed - The scheduled maintenance has been completed.
May 22, 07:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 01:01 MDT
Scheduled - We are planning to deploy preventive security patches on the Phoenix Datapop.
We expect some minor service interruptions during the deployment
May 21, 16:23 MDT
NCS Phoenix MGMT POP - Preventive Security Patching
Completed - The scheduled maintenance has been completed.
May 22, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 01:00 MDT
Scheduled - We are planning to deploy preventive security patches on the Phoenix Mgmt cluster.
We expect some minor service interruptions during the deployment
May 21, 16:21 MDT
May 21, 2025
Netcloud SASE - NCS 7.25.41 FR2 Deployment
Completed - The scheduled maintenance has been completed.
May 21, 18:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 16:00 MDT
Scheduled - We will be undergoing scheduled maintenance during this time.

Services impacted: Network will be restarted during this window and expect down time up to 5 minutes
May 14, 08:18 MDT
NCS Ashburn Data POP - Preventive Security Patching
Completed - The scheduled maintenance has been completed.
May 21, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 22:01 MDT
Scheduled - We are planning to deploy preventive security patches on the Ashburn Datapop.
We expect some minor service interruptions during the deployment
May 20, 10:34 MDT
NCS Ashburn MGMT POP - Preventive Security Patching
Completed - The scheduled maintenance has been completed.
May 21, 01:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 22:00 MDT
Scheduled - We are planning to deploy preventive security patches on the Ashburn Mgmt cluster.
We expect some minor service interruptions during the deployment
May 20, 10:35 MDT
May 20, 2025
May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

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