To ensure continued performance and scalability of the NetCloud Service, we are enhancing our infrastructure during a scheduled maintenance starting Saturday, April 6th 9:00 PM MDT through Sunday 2:00 AM MDT (03:00 - 08:00 GMT Sunday). Please note devices will continue to operate normally and will automatically reconnect to NetCloud Manager, with no user intervention required, in the hours following the completion of the maintenance.
For more info and FAQ regarding the maintenance please click here.
Please contact Cradlepoint support via Customer Connect should there be an issue that needs attention. Posted on
Mar 06, 2024 - 10:18 MST
Resolved -
This incident has been resolved.
Mar 18, 10:53 MDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 18, 09:43 MDT
Investigating -
NetCloud Manager is currently experiencing performance degradation with NCOS firmware upgrades.
We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.
Mar 18, 09:25 MDT