All Systems Operational
Cradlepoint NetCloud Operational
Cradlepoint NetCloud Perimeter Operational
NetCloud Manager Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Nov 13, 12:34 MST
Scheduled - To ensure continued performance and scalability of the NetCloud Service, we are enhancing our infrastructure during a scheduled maintenance on Saturday, November 16th from 10:00 a.m. to 2:00 p.m. MST. Please note devices will automatically reconnect to NetCloud Manager, with no user intervention required, in the several hours following the maintenance period. For more info and FAQ regarding the maintenance please click here. Please contact the Cradlepoint support via Customer Connect should there be an issue that needs attention.
Nov 13, 11:25 MST
NetCloud Perimeter will be undergoing a scheduled maintenance on Wednesday 11/20/2019 at 6:00 PM MDT.

You may notice a brief disruption in accessing the NetCloud Perimeter management tab. We do not anticipate any disruption in your perimeter network during this maintenance. We appreciate your patience.
Posted on Nov 13, 10:27 MST
Past Incidents
Nov 15, 2019

No incidents reported today.

Nov 14, 2019
Resolved - Initial results are looking good. We apologize for any inconvenience
Nov 14, 19:00 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 18:47 MST
Update - We've identified the fix and are now validating.

We sincerely apologize for this inconvenience.
Nov 14, 16:54 MST
Update - We've identified the fix and are now validating.
Nov 14, 16:14 MST
Identified - Customer access to the NetCloud Manager APIs may be impacted due to a URL redirect for cradlepointecm.com.

We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.
Nov 14, 15:54 MST
Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019
Resolved - This incident has been resolved.
Nov 4, 13:54 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 4, 12:01 MST
Identified - The issue has been identified and a fix is being implemented.
Nov 4, 11:16 MST
Investigating - NetCloud Manager is currently experiencing performance degradation with certain areas within our User Interface.

We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.
Nov 4, 11:01 MST
Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.