In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 04, 2026 - 15:34 MST
Scheduled - NCM will update the IP addresses used for webhook delivery and the Palo Alto Connector effective June 2, 2026. Only customers using these features are affected.
Welcome to the Ericsson NetCloud cloud services status page for the Americas region and us0 instance. Ericsson operates NetCloud Manager cloud services in three different geographic regions (Americas, Asia Pacific, and Europe). To learn more about the different geographic regions and determine which region your NetCloud account is located, please review https://docs.cradlepoint.com/r/NetCloud-Regions/Overview
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We will be performing scheduled NCS infrastructure maintenance during this window. No impact to customer networks is expected. Posted on
May 26, 2026 - 15:24 MDT
Split DNS Configuration – Modified split DNS configuration to reduce conflicts with user-specified split DNS domains and servers. This change moves the required NetCloud Exchange split DNS domains and servers from the default lists to internal lists, reducing the chance of these domains and servers being accidentally overridden by individual device configuration. It also allows specifying split DNS configuration in NetCloud Manager Groups, preventing them from being overridden by NetCloud Exchange configuration. Specified NetCloud Exchange split DNS domains and servers are no longer visible when editing an individual router's configuration in NetCloud Manager.
Completed -
The scheduled maintenance has been completed.
May 20, 21:00 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 19:00 MDT
Scheduled -
We will be deploying NCS 7.26.41 FR2 release. During this maintenance window, network will be restarted and may experience up to 5 minutes of downtime.
May 13, 15:49 MDT