All Systems Operational
Cradlepoint NetCloud Operational
Cradlepoint NetCloud Perimeter Operational
NetCloud Manager Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
System Maintenance – February 1st at 9PM MST Feb 1, 21:00 - Feb 2, 03:00 MST
To ensure continued performance and scalability of the NetCloud Service, we are enhancing our infrastructure during a scheduled maintenance starting Saturday, February 1st 9:00PM MST through Sunday 3:00AM MST (04:00 - 10:00 GMT Sunday). Please note devices will automatically reconnect to NetCloud Manager, with no user intervention required, in the hours following the completion of the maintenance. For more info and FAQ regarding the maintenance please click here. Please contact Cradlepoint support via Customer Connect should there be an issue that needs attention.
Posted on Jan 20, 10:33 MST
Past Incidents
Jan 27, 2020

No incidents reported today.

Jan 26, 2020

No incidents reported.

Jan 25, 2020

No incidents reported.

Jan 24, 2020

No incidents reported.

Jan 23, 2020
Resolved - The issue has been resolved and system has been restored to normal operational levels. Please note that alert email messages that were generated during this time were delayed and will be delivered as soon as possible.
Jan 23, 15:48 MST
Identified - The issue has been identified and the team is working on addressing to return to normal performance levels.
Jan 23, 15:12 MST
Investigating - NetCloud Manager is currently experiencing performance degradation with sending and receiving messages to devices, such as configurations and reconnecting to the service.

We sincerely apologize for this inconvenience. Our engineering team is actively looking into this issue.
Jan 23, 14:30 MST
Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.