To ensure continued performance and scalability of the NetCloud Service, we are enhancing our infrastructure during a scheduled maintenance on Saturday, March 28th 10:00AM MDT – 5:00PM MDT (4:00PM GMT – 11:00PM GMT). Please note devices will continue to operate normally and will automatically reconnect to NetCloud Manager, with no user intervention required, in the hours following the completion of the maintenance.
For more info and FAQ regarding the maintenance please click here.
Please contact Cradlepoint support via Customer Connect should there be an issue that needs attention.
Posted Feb 27, 2026 - 15:17 MST
This scheduled maintenance affects: NetCloud Manager Cloud Services - Americas us0 (Account Login / User Interface / API, Endpoint Management, Visibility, Analytics, and Insights, Subscription Management, Policy Management, Zero Trust Portal and Authentication) and Websites and Portals (Documentation Portal (docs.cradlepoint.com), Customer Connect (customer.cradlepoint.com), University (www.cradlepointuniversity.com), Cascade Partner Portal).