NetCloud Manager Performance Degradation

Incident Report for NetCloud us0 Instance

Resolved

This incident has been resolved.
Posted Sep 04, 2019 - 21:28 MDT

Update

Our engineering team is still working diligently with our service provider to resolve this issue as soon as possible.
Posted Sep 04, 2019 - 20:25 MDT

Identified

The issue has been identified and we are working with our service provider to resolve the issue as soon as possible.
Posted Sep 04, 2019 - 15:30 MDT

Investigating

NetCloud Manager is currently experiencing performance degradation and is unable to send emails generated from the system.

We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.
Posted Sep 04, 2019 - 14:54 MDT
This incident affected: NetCloud Manager Cloud Services - Americas us0 (Account Login / User Interface / API).