This incident has been resolved.

Our engineering team is still working diligently with our service provider to resolve this issue as soon as possible.

The issue has been identified and we are working with our service provider to resolve the issue as soon as possible.

NetCloud Manager is currently experiencing performance degradation and is unable to send emails generated from the system.

We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.