NetCloud Perimeter Performance Degradation

Incident Report for Cradlepoint

Resolved

This issue has been resolved

Posted Apr 20, 2022 - 21:21 MDT

Monitoring

NetCloud Perimeter client connections have recovered and we continue to monitor to ensure service stability.

Posted Apr 20, 2022 - 15:17 MDT

Identified

NetCloud Perimeter client recovery continues, and our engineering teams are continuing to closely monitor the system to ensure all clients successfully reconnect to the service.

Posted Apr 20, 2022 - 13:00 MDT

Investigating

We are currently having load issues due to recovering from a third party service provider outage. Some NetCloud Perimeter clients are experiencing issues connecting back to the service. Our engineering team is working to resolve this issue and we apologize for any inconvenience.

Posted Apr 20, 2022 - 11:33 MDT