NetCloud Manager Degradation

Incident Report for NetCloud us0 Instance

Resolved

This incident has been resolved.
Posted Jan 29, 2019 - 18:10 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 29, 2019 - 17:38 MST

Investigating

We are currently experiencing an issue with Remote Connect, attempts to use this feature may result in an error message or time out.

We sincerely apologize for this inconvenience. Our engineering team is actively working to alleviate this issue and we expect it to be resolved very quickly.
Posted Jan 29, 2019 - 15:35 MST
This incident affected: NetCloud Manager Cloud Services - Americas us0 (Account Login / User Interface / API).
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