A fix has been implemented and we are monitoring the results.
Posted Jan 29, 2019 - 17:38 MST
Investigating
We are currently experiencing an issue with Remote Connect, attempts to use this feature may result in an error message or time out.
We sincerely apologize for this inconvenience. Our engineering team is actively working to alleviate this issue and we expect it to be resolved very quickly.
Posted Jan 29, 2019 - 15:35 MST
This incident affected: Cradlepoint NetCloud (NetCloud Manager).