Completed: - Successfully restarted nodes across all clusters except Ashburn Datapop - Phoenix Datapop: Completed in 3 hours
Pending: - Ashburn Datapop: Not completed due to activity complexity - Estimated time required: 4-5 hours
Next Steps: - Scheduling additional maintenance window for Ashburn Datapop - Window duration: 4-5 hours to ensure adequate time for completion
Reason for Delay: The complexity of the restart activity required more time than initially anticipated. To avoid rushing the Ashburn datacenter restart and ensure it's completed safely, we're scheduling a dedicated maintenance window.
Posted Feb 22, 2026 - 17:41 MST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 22, 2026 - 13:00 MST
Scheduled
We will be performing scheduled maintenance to restart our instances in response to a mandatory Oracle Cloud Infrastructure (OCI) firmware update requirement.
Impact: - NetCloud SASE networks might be restarted as part of this activity. - Expected downtime: 5-10 mins
Reason: OCI has mandated a firmware update to address a third-party component issue. We are proactively restarting instances during this planned window to minimize disruption and maintain control over the timing.
Posted Feb 20, 2026 - 15:12 MST
This scheduled maintenance affected: NetCloud SASE POPs - Americas (Ashburn POP, Montreal POP, Phoenix POP).