The scheduled maintenance has been completed but please remember NetCloud managed endpoints disconnected from the service during the maintenance are still in the process of automatically reconnecting without user intervention. Until this completes, this may affect the Online status value for some devices.
For more info and FAQ regarding the maintenance please click here.
Please contact Cradlepoint support via Customer Connect should there be an issue that needs attention.
Posted Apr 07, 2024 - 02:00 MDT
Verifying
The NetCloud Manager Service is available and NetCloud managed endpoints disconnected from the service during the maintenance are in the process of automatically reconnecting without user intervention. Until this completes, this may affect the Online status value for some devices.
For more info and FAQ regarding the maintenance please click here.
Please contact Cradlepoint support via Customer Connect should there be an issue that needs attention.
Posted Apr 07, 2024 - 01:10 MDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 06, 2024 - 21:00 MDT
Scheduled
To ensure continued performance and scalability of the NetCloud Service, we are enhancing our infrastructure during a scheduled maintenance starting Saturday, April 6th 9:00 PM MDT through Sunday 2:00 AM MDT (03:00 - 08:00 GMT Sunday). Please note devices will continue to operate normally and will automatically reconnect to NetCloud Manager, with no user intervention required, in the hours following the completion of the maintenance.
For more info and FAQ regarding the maintenance please click here.
Please contact Cradlepoint support via Customer Connect should there be an issue that needs attention.
Posted Mar 06, 2024 - 10:18 MST
This scheduled maintenance affected: NetCloud Manager Cloud Services - Americas us0 (Account Login / User Interface / API) and Websites and Portals (Cascade Partner Portal).