Endpoints Reconnecting to Service After Maintenance

Incident Report for NetCloud us0 Instance

Resolved

Connections to the service have been restored to pre-maintenance levels.

Posted Feb 02, 2020 - 13:22 MST

Monitoring

NetCloud managed endpoints disconnected from the service during the maintenance and are in the process of automatically reconnecting without user intervention. Until this completes, this may affect the Online status value for some devices.

For more info and FAQ regarding the maintenance please click here. Please contact Cradlepoint support via Customer Connect should there be an issue that needs attention.

Posted Feb 02, 2020 - 03:02 MST

This incident affected: NetCloud Manager Cloud Services - Americas us0 (Account Login / User Interface / API).