NetCloud Perimeter is currently unavailable

Incident Report for Cradlepoint

Resolved

This incident has been resolved.

Posted Nov 08, 2018 - 22:10 MST

Update

NetCloud Perimeter is unavailable to some devices, depending on the customer's DNS configuration.

Posted Nov 08, 2018 - 18:55 MST

Monitoring

DNS changes have been applied and we are actively monitoring to determine when the changes have fully propagated.

Posted Nov 08, 2018 - 15:29 MST

Identified

NetCloud Perimeter is currently unavailable. We’re experiencing a DNS misconfiguration that is impacting ability to connect to the service.

We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

Posted Nov 08, 2018 - 14:41 MST